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Terms of Service

The terms and conditions for using our service.

Last updated: 2026-11-09

Acceptance of Terms

By accessing or using this service, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

We provide a software-as-a-service platform. We may modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or security breach.

Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property or other rights of any party.
  • Attempt to gain unauthorized access to our systems or data.
  • Interfere with or disrupt the integrity or performance of the service.
  • Use the service to send spam, malware, or other harmful content.

Original voice

Original voice uses AI to recreate the speakers' voices from your uploaded video in the target language. Similarity and accent may vary.

By selecting Original voice, you confirm for each task that you own the video or have permission from every person speaking in it to recreate their voice with AI.

Short voice samples and their transcripts from your video are sent to Fish Audio to generate speech. We store the samples privately with the task and delete them with the task under our retention and deletion policy. We do not create a reusable voice library or accept separate audio uploads for cloning.

Do not use Original voice for impersonation, fraud, fake endorsements, or minors' voices without guardian consent. Guests cannot edit sentences to make a recreated voice say arbitrary text.

Payment and Billing

Subscriptions renew monthly or yearly and are billed in advance. Subscription credits arrive monthly and expire at the next grant or the end of the paid period; unused subscription credits do not roll over. Cancel in Billing to stop renewal at the end of the paid period. Annual subscribers continue receiving monthly credits until that period ends. One-time pack credits never expire.

Your first subscription payment is fully refundable within 7 days if none of the credits issued from that payment have been used. Contact support to request a refund. Failed processing refunds credits automatically. Unused one-time pack credits can be refunded within 14 days.

Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Termination

We may suspend or terminate your access to the service at any time if you violate these terms. You may close your account at any time through your account settings.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.

Changes to These Terms

We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact

If you have questions about these Terms, please contact us at the email address provided on our website.